Time-based Pricing

Onward prices by the hour. There is a one hour minimum, and after the first hour the ride price is prorated to the minute.

The hourly rate varies per region.  Rides going to or from San Francisco, Marin, or the South Bay are $39/hour.  All other rides are $35/hour.  

Surcharges

Additionally, there are surcharges for specific circumstances:

  • One-way trips over 15 miles are charged $2.00 for every mile over 15 miles
  • Rides that begin outside of 8 AM - 7 PM are charged a $20 surcharge. Additionally rides that begin between 11 PM - 5 AM are charged an additional $20 late night surcharge.
  • Airport rides are charged a $20 surcharge
  • Rides on major holidays* are charged a $20 surcharge
  • Same day bookings are charged a $10 surcharge

Any tolls or parking charges that occur will be added to the final charge. 

Tipping is not allowed at this time. 

Automated Payment

When you register we will store you credit card securely with our payment provider partner Stripe.  After the ride is complete you will be charged for the ride and will receive an email receipt.

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*These are the holidays Onward observes: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving, Christmas Day

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