Driver Information

Everything you need to know about driving with Onward Rides

17 articles in this collection
Written by Michael Lewis

Become A Driver

Steps To Become A Driver

What it takes to join our driver team!

Written by Michael Lewis
Updated over a week ago

RoyalCare Driver Transition

Written by Michael Lewis
Updated over a week ago

Steps For Driver Onboarding

Steps to get started driving

Written by Michael Lewis
Updated over a week ago

Driver Vehicle Requirements

All vehicles must meet requirements

Written by Michael Lewis
Updated over a week ago

CPR+FirstAid Certifications

Why we certify, course details and how to get started with your courses

Written by Michael Lewis
Updated over a week ago

Onward Rides Policies

Driver and Trip Standards

Guidelines for Onward Drivers

Written by Michael Lewis
Updated over a week ago

Vehicle Insurance

Requirements and disclosure of Onward Rides insurance practices

Written by Michael Lewis
Updated over a week ago

Incident Protocols

Written by Michael Lewis
Updated this week

Emergency Protocols

Onward Rides declared emergencies for weather, etc

Written by Michael Lewis
Updated over a week ago

COVID-19 Protocol

Details on policy and procedure through all stay-at-home mandates

Written by Michael Lewis
Updated this week

Driver App

No Shows

What the "No Show" feature is and how a driver should use it

Written by Michael Lewis
Updated this week

Getting Started

Download the app and reset your password

Written by Michael Lewis
Updated this week

Updating Your Ride Preferences

Updating preferences to influence what rides appear on the Requests Tab

Written by Michael Lewis
Updated over a week ago

Ride Details + Accepting Rides

Using the Requests Tab, reviewing ride card details and accepting rides

Written by Michael Lewis
Updated this week

Starting Your Ride

Using the Upcoming Tab, reviewing ride details and starting a ride

Written by Michael Lewis
Updated this week

Ending Your Ride + Reviewing Ride History

Completing your ride, entering adjustments and reviewing your ride history

Written by Michael Lewis
Updated this week

Location Tracking

Ensure location tracking is "Always On"

Written by Michael Lewis
Updated this week