Driver Information

Everything you need to know about driving with Onward Rides

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19 articles in this collection
Written by Michael Lewis and Eric Liddle

Become A Driver

Steps To Become A Driver

What it takes to join our driver team!

Written by Michael Lewis
Updated over a week ago

RoyalCare Driver Transition

Written by Michael Lewis
Updated over a week ago

Steps For Driver Onboarding

Steps to get started driving

Written by Michael Lewis
Updated over a week ago

Driver Vehicle Requirements

All vehicles must meet requirements

Written by Michael Lewis
Updated over a week ago

CPR+FirstAid Certifications

Why we certify, course details and how to get started with your courses

Written by Michael Lewis
Updated over a week ago

Onward Rides Policies

Unaccompanied Minors Policy

Written by Eric Liddle
Updated over a week ago

Driver and Trip Standards

Guidelines for Onward Drivers

Written by Michael Lewis
Updated over a week ago

Vehicle Insurance

Requirements and disclosure of Onward Rides insurance practices

Written by Michael Lewis
Updated over a week ago

Rider Cancellation + Alterations

Rider policy effects on drivers

Written by Michael Lewis
Updated over a week ago

Incident Protocols

Written by Michael Lewis
Updated over a week ago

Emergency Protocols

Onward Rides declared emergencies for weather, etc

Written by Michael Lewis
Updated over a week ago

COVID-19 Protocol

Details on policy and procedure through all stay-at-home mandates

Written by Michael Lewis
Updated over a week ago

Driver App

No Shows

What the "No Show" feature is and how a driver should use it

Written by Michael Lewis
Updated over a week ago

Getting Started

Download the app and reset your password

Written by Michael Lewis
Updated over a week ago

Updating Your Ride Preferences

Updating preferences to influence what rides appear on the Requests Tab

Written by Michael Lewis
Updated over a week ago

Ride Details + Accepting Rides

Using the Requests Tab, reviewing ride card details and accepting rides

Written by Michael Lewis
Updated over a week ago

Starting Your Ride

Using the Upcoming Tab, reviewing ride details and starting a ride

Written by Michael Lewis
Updated over a week ago

Ending Your Ride + Reviewing Ride History

Completing your ride, entering adjustments and reviewing your ride history

Written by Michael Lewis
Updated over a week ago

Location Tracking

Ensure location tracking is "Always On"

Written by Eric Liddle
Updated over a week ago