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Driver Information

Driver Information

Everything you need to know about driving with Onward Rides

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20 articles in this collection
Written by Eric Liddle
Become A Driver

Steps To Become A Driver

What it takes to join our driver team!
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Written by Eric Liddle
Updated over a week ago

RoyalCare Driver Transition

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Written by Eric Liddle
Updated over a week ago

Steps For Driver Onboarding

Steps to get started driving
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Written by Eric Liddle
Updated over a week ago

Driver Vehicle Requirements

All vehicles must meet requirements
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Written by Eric Liddle
Updated over a week ago

CPR+FirstAid Certifications

Why we certify, course details and how to get started with your courses
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Written by Eric Liddle
Updated over a week ago
Onward Rides Policies

Transporting COVID+ Riders

Protocols and FAQ's for safely transporting COVID+ Riders
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Written by Eric Liddle
Updated over a week ago

Unaccompanied Minors Policy

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Written by Eric Liddle
Updated over a week ago

Driver and Trip Standards

Guidelines for Onward Drivers
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Written by Eric Liddle
Updated over a week ago

Vehicle Insurance

Requirements and disclosure of Onward Rides insurance practices
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Written by Eric Liddle
Updated over a week ago

Rider Cancellation + Alterations

Rider policy effects on drivers
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Written by Eric Liddle
Updated over a week ago

Incident Protocols

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Written by Eric Liddle
Updated over a week ago

Emergency Protocols

Onward Rides declared emergencies for weather, etc
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Written by Eric Liddle
Updated over a week ago

COVID-19 Protocol

Details on policy and procedure through all stay-at-home mandates
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Written by Eric Liddle
Updated over a week ago
Driver App

No Shows

What the "No Show" feature is and how a driver should use it
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Written by Eric Liddle
Updated over a week ago

Getting Started

Download the app and reset your password
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Written by Eric Liddle
Updated over a week ago

Updating Your Ride Preferences

Updating preferences to influence what rides appear on the Requests Tab
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Written by Eric Liddle
Updated over a week ago

Ride Details + Accepting Rides

Using the Requests Tab, reviewing ride card details and accepting rides
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Written by Eric Liddle
Updated over a week ago

Starting Your Ride

Using the Upcoming Tab, reviewing ride details and starting a ride
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Written by Eric Liddle
Updated over a week ago

Ending Your Ride + Reviewing Ride History

Completing your ride, entering adjustments and reviewing your ride history
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Written by Eric Liddle
Updated over a week ago

Location Tracking

Ensure location tracking is "Always On"
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Written by Eric Liddle
Updated over a week ago