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Driver Information
Driver Information
Everything you need to know about driving with Onward Rides
24 articles in this collection
Written by
Michael Lewis
and
Sarah Pontier
Become A Driver
Steps To Become A Driver
What it takes to join our driver team!
Written by
Sarah Pontier
Updated over a week ago
Steps For Driver Onboarding
Steps to get started driving
Written by
Sarah Pontier
Updated over a week ago
Driver Vehicle Requirements
All vehicles must meet requirements
Written by
Sarah Pontier
Updated over a week ago
Driver Certifications & Qualifications
Background checks, car inspections and more
Written by
Sarah Pontier
Updated over a week ago
CPR+FirstAid Certifications
Why we certify, course details and how to get started with your courses
Written by
Sarah Pontier
Updated over a week ago
OnPay Onboarding
What to expect when completing W2 required documentation
Written by
Sarah Pontier
Updated over a week ago
Payment
Driver Payout
Base payout rates and W2 tax information
Written by
Sarah Pontier
Updated over a week ago
Reimbursements
Tolls, parking and general reimbursement information
Written by
Sarah Pontier
Updated over a week ago
W2 Employee Details
Information on why Onward Rides has W2 drivers instead of 1099
Written by
Sarah Pontier
Updated over a week ago
About the Onward Referral Program
Give $20 and Get $20
Written by
Michael Lewis
Updated over a week ago
Onward Rides Policies
Communicating with Onward Rides
The best ways contact the team about payment, rides and more!
Written by
Sarah Pontier
Updated over a week ago
Driver and Trip Standards
Guidelines for Onward Drivers
Written by
Sarah Pontier
Updated over a week ago
Driver Policies
Canceled trips, tipping and more!
Written by
Sarah Pontier
Updated over a week ago
Vehicle Insurance
Requirements and disclosure of Onward Rides insurance practices
Written by
Sarah Pontier
Updated over a week ago
Rider Cancellation + Alterations
Rider policy effects on drivers
Written by
Sarah Pontier
Updated over a week ago
Incident Protocols
Written by
Sarah Pontier
Updated over a week ago
Emergency Protocols
Onward Rides declared emergencies for weather, etc
Written by
Sarah Pontier
Updated over a week ago
Coronavirus Protocol
Details on policy and procedure through all stay-at-home mandates
Written by
Sarah Pontier
Updated over a week ago
Driver App
Getting Started
Download the app and reset your password
Written by
Sarah Pontier
Updated over a week ago
Updating Your Ride Preferences
Updating preferences to influence what rides appear on the Requests Tab
Written by
Sarah Pontier
Updated over a week ago
Ride Details + Accepting Rides
Using the Requests Tab, reviewing ride card details and accepting rides
Written by
Sarah Pontier
Updated over a week ago
Starting Your Ride
Using the Upcoming Tab, reviewing ride details and starting a ride
Written by
Sarah Pontier
Updated over a week ago
Ending Your Ride + Reviewing Ride History
Completing your ride, entering adjustments and reviewing your ride history
Written by
Sarah Pontier
Updated over a week ago
Location Tracking
Ensure location tracking is "Always On"
Written by
Sarah Pontier
Updated over a week ago