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Driver Information

Driver Information

Everything you need to know about driving with Onward Rides

Michael Lewis avatar Stephanie Bledsoe avatar Sarah Pontier avatar
23 articles in this collection
Written by Michael Lewis, Stephanie Bledsoe, and Sarah Pontier
Payment

Fast Payouts

How to enable, use and get paid with Fast Payouts
Sarah Pontier avatar
Written by Sarah Pontier
Updated this week

Driver Payout

Pay Rates, Bonuses and Stripe
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Written by Sarah Pontier
Updated over a week ago

Stripe Payments

Getting integrating with Stripe and what to expect
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Written by Sarah Pontier
Updated over a week ago

Reimbursements

Tolls, parking and general reimbursement information
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Written by Sarah Pontier
Updated over a week ago

About the Onward Referral Program

Give $20 and Get $20
Michael Lewis avatar
Written by Michael Lewis
Updated over a week ago
Become A Driver

Steps To Become A Driver

Join Onward Rides driver team!
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Written by Sarah Pontier
Updated over a week ago

General Requirements for Drivers

What is required to be an Onward Driver?
Stephanie Bledsoe avatar
Written by Stephanie Bledsoe
Updated over a week ago

Steps For Driver Onboarding

Steps to get started driving
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Written by Sarah Pontier
Updated over a week ago

Driver Vehicle Requirements

Vehicle Inspections & Form
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Written by Sarah Pontier
Updated over a week ago

Driver Certifications & Qualifications

Background checks, car inspections and more
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Written by Sarah Pontier
Updated over a week ago

CPR+FirstAid Certifications

Why we certify, course details and how to get started with your courses
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Written by Sarah Pontier
Updated over a week ago
Onward Rides Policies

Communicating with Onward Rides

The best ways contact the team about payment, rides and more!
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Written by Sarah Pontier
Updated over a week ago

Driver and Trip Standards

Guidelines for Onward Drivers
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Written by Sarah Pontier
Updated over a week ago

Driver Policies

Canceled trips, tipping and more!
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Written by Sarah Pontier
Updated over a week ago

Incident Protocols

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Written by Sarah Pontier
Updated this week

Auto Insurance

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Written by Sarah Pontier
Updated over a week ago

Cancelation Policy for Emergencies

Onward Rides declared emergencies for weather, etc
Sarah Pontier avatar
Written by Sarah Pontier
Updated this week

Rider Cancellation + Alterations

Rider policy effects on drivers
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Written by Sarah Pontier
Updated over a week ago
Driver App

Getting Started

Download the app and reset your password
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Written by Sarah Pontier
Updated this week

Updating Your Ride Preferences

Updating preferences to influence what rides appear on the Requests Tab
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Written by Sarah Pontier
Updated over a week ago

Ride Details + Accepting Rides

Using the Requests Tab, reviewing ride card details and accepting rides
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Written by Sarah Pontier
Updated over a week ago

Starting Your Ride

Using the Upcoming Tab, reviewing ride details and starting a ride
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Written by Sarah Pontier
Updated over a week ago

Ending Your Ride + Reviewing Ride History

Completing your ride, entering adjustments and reviewing your ride history
Sarah Pontier avatar
Written by Sarah Pontier
Updated over a week ago