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Driver Information
Driver Information
Everything you need to know about driving with Onward Rides
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20 articles in this collection
Written by
Eric Liddle
Become A Driver
Steps To Become A Driver
What it takes to join our driver team!
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Written by
Eric Liddle
Updated over a week ago
RoyalCare Driver Transition
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Written by
Eric Liddle
Updated over a week ago
Steps For Driver Onboarding
Steps to get started driving
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Written by
Eric Liddle
Updated over a week ago
Driver Vehicle Requirements
All vehicles must meet requirements
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Written by
Eric Liddle
Updated over a week ago
CPR+FirstAid Certifications
Why we certify, course details and how to get started with your courses
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Written by
Eric Liddle
Updated over a week ago
Onward Rides Policies
Transporting COVID+ Riders
Protocols and FAQ's for safely transporting COVID+ Riders
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Written by
Eric Liddle
Updated over a week ago
Unaccompanied Minors Policy
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Written by
Eric Liddle
Updated over a week ago
Driver and Trip Standards
Guidelines for Onward Drivers
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Written by
Eric Liddle
Updated over a week ago
Vehicle Insurance
Requirements and disclosure of Onward Rides insurance practices
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Written by
Eric Liddle
Updated over a week ago
Rider Cancellation + Alterations
Rider policy effects on drivers
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Written by
Eric Liddle
Updated over a week ago
Incident Protocols
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Written by
Eric Liddle
Updated over a week ago
Emergency Protocols
Onward Rides declared emergencies for weather, etc
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Written by
Eric Liddle
Updated over a week ago
COVID-19 Protocol
Details on policy and procedure through all stay-at-home mandates
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Written by
Eric Liddle
Updated over a week ago
Driver App
No Shows
What the "No Show" feature is and how a driver should use it
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Written by
Eric Liddle
Updated over a week ago
Getting Started
Download the app and reset your password
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Written by
Eric Liddle
Updated over a week ago
Updating Your Ride Preferences
Updating preferences to influence what rides appear on the Requests Tab
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Written by
Eric Liddle
Updated over a week ago
Ride Details + Accepting Rides
Using the Requests Tab, reviewing ride card details and accepting rides
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Written by
Eric Liddle
Updated over a week ago
Starting Your Ride
Using the Upcoming Tab, reviewing ride details and starting a ride
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Written by
Eric Liddle
Updated over a week ago
Ending Your Ride + Reviewing Ride History
Completing your ride, entering adjustments and reviewing your ride history
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Written by
Eric Liddle
Updated over a week ago
Location Tracking
Ensure location tracking is "Always On"
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Written by
Eric Liddle
Updated over a week ago