Driver Information

Everything you need to know about driving with Onward Rides

24 articles in this collection
Written by Michael Lewis and Sarah Pontier

Become A Driver

Steps To Become A Driver

What it takes to join our driver team!

Written by Sarah Pontier
Updated over a week ago

Steps For Driver Onboarding

Steps to get started driving

Written by Sarah Pontier
Updated over a week ago

Driver Vehicle Requirements

All vehicles must meet requirements

Written by Sarah Pontier
Updated over a week ago

Driver Certifications & Qualifications

Background checks, car inspections and more

Written by Sarah Pontier
Updated over a week ago

CPR+FirstAid Certifications

Why we certify, course details and how to get started with your courses

Written by Sarah Pontier
Updated over a week ago

W2 Employee Details

Information on why Onward Rides has W2 drivers instead of 1099

Written by Sarah Pontier
Updated over a week ago

OnPay Onboarding

What to expect when completing W2 required documentation

Written by Sarah Pontier
Updated over a week ago

Payment

Driver Payout

Base payout rates and W2 tax information

Written by Sarah Pontier
Updated yesterday

Reimbursements

Tolls, parking and general reimbursement information

Written by Sarah Pontier
Updated over a week ago

About the Onward Referral Program

Give $20 and Get $20

Written by Michael Lewis
Updated over a week ago

Onward Rides Policies

Communicating with Onward Rides

The best ways contact the team about payment, rides and more!

Written by Sarah Pontier
Updated over a week ago

Driver and Trip Standards

Guidelines for Onward Drivers

Written by Sarah Pontier
Updated over a week ago

Driver Policies

Canceled trips, tipping and more!

Written by Sarah Pontier
Updated over a week ago

Vehicle Insurance

Requirements and disclosure of Onward Rides insurance practices

Written by Sarah Pontier
Updated over a week ago

Rider Cancellation + Alterations

Rider policy effects on drivers

Written by Sarah Pontier
Updated over a week ago

Incident Protocols

Written by Sarah Pontier
Updated over a week ago

Emergency Protocols

Onward Rides declared emergencies for weather, etc

Written by Sarah Pontier
Updated over a week ago

Coronavirus Protocol

Details on policy and procedure through all stay-at-home mandates

Written by Sarah Pontier
Updated over a week ago

Driver App

Getting Started

Download the app and reset your password

Written by Sarah Pontier
Updated over a week ago

Updating Your Ride Preferences

Updating preferences to influence what rides appear on the Requests Tab

Written by Sarah Pontier
Updated over a week ago

Ride Details + Accepting Rides

Using the Requests Tab, reviewing ride card details and accepting rides

Written by Sarah Pontier
Updated over a week ago

Starting Your Ride

Using the Upcoming Tab, reviewing ride details and starting a ride

Written by Sarah Pontier
Updated over a week ago

Ending Your Ride + Reviewing Ride History

Completing your ride, entering adjustments and reviewing your ride history

Written by Sarah Pontier
Updated over a week ago

Location Tracking

Ensure location tracking is "Always On"

Written by Sarah Pontier
Updated over a week ago