Driver Information

Everything you need to know about driving with Onward Rides

24 articles in this collection
Written by Michael Lewis and Sarah Pontier

Become A Driver

Steps To Become A Driver

What it takes to join our driver team!

Written by Sarah Pontier
Updated over a week ago

Steps For Driver Onboarding

Steps to get started driving

Written by Sarah Pontier
Updated over a week ago

Driver Vehicle Requirements

All vehicles must meet requirements

Written by Sarah Pontier
Updated over a week ago

Driver Certifications & Qualifications

Background checks, car inspections and more

Written by Sarah Pontier
Updated over a week ago

CPR+FirstAid Certifications

Why we certify, course details and how to get started with your courses

Written by Sarah Pontier
Updated over a week ago

OnPay Onboarding

What to expect when completing W2 required documentation

Written by Sarah Pontier
Updated over a week ago

Payment

Driver Payout

Base payout rates and W2 tax information

Written by Sarah Pontier
Updated over a week ago

Reimbursements

Tolls, parking and general reimbursement information

Written by Sarah Pontier
Updated over a week ago

W2 Employee Details

Information on why Onward Rides has W2 drivers instead of 1099

Written by Sarah Pontier
Updated over a week ago

About the Onward Referral Program

Give $20 and Get $20

Written by Michael Lewis
Updated over a week ago

Onward Rides Policies

Communicating with Onward Rides

The best ways contact the team about payment, rides and more!

Written by Sarah Pontier
Updated over a week ago

Driver and Trip Standards

Guidelines for Onward Drivers

Written by Sarah Pontier
Updated over a week ago

Driver Policies

Canceled trips, tipping and more!

Written by Sarah Pontier
Updated over a week ago

Vehicle Insurance

Requirements and disclosure of Onward Rides insurance practices

Written by Sarah Pontier
Updated over a week ago

Rider Cancellation + Alterations

Rider policy effects on drivers

Written by Sarah Pontier
Updated over a week ago

Incident Protocols

Written by Sarah Pontier
Updated over a week ago

Emergency Protocols

Onward Rides declared emergencies for weather, etc

Written by Sarah Pontier
Updated over a week ago

Coronavirus Protocol

Details on policy and procedure through all stay-at-home mandates

Written by Sarah Pontier
Updated over a week ago

Driver App

Getting Started

Download the app and reset your password

Written by Sarah Pontier
Updated over a week ago

Updating Your Ride Preferences

Updating preferences to influence what rides appear on the Requests Tab

Written by Sarah Pontier
Updated over a week ago

Ride Details + Accepting Rides

Using the Requests Tab, reviewing ride card details and accepting rides

Written by Sarah Pontier
Updated over a week ago

Starting Your Ride

Using the Upcoming Tab, reviewing ride details and starting a ride

Written by Sarah Pontier
Updated over a week ago

Ending Your Ride + Reviewing Ride History

Completing your ride, entering adjustments and reviewing your ride history

Written by Sarah Pontier
Updated over a week ago

Location Tracking

Ensure location tracking is "Always On"

Written by Sarah Pontier
Updated over a week ago