Driver Information

Everything you need to know about driving with Onward Rides

24 articles in this collection
Written by Michael Lewis and Sarah Pontier

Payment

Driver Payout

Pay Rates, Bonuses and Stripe

Written by Sarah Pontier
Updated over a week ago

Stripe Payments

Getting integrating with Stripe and what to expect

Written by Sarah Pontier
Updated over a week ago

Fast Payouts

How to enable, use and get paid with Fast Payouts

Written by Sarah Pontier
Updated over a week ago

About the Onward Referral Program

Give $20 and Get $20

Written by Michael Lewis
Updated over a week ago

Reimbursements

Tolls, parking and general reimbursement information

Written by Sarah Pontier
Updated over a week ago

Become A Driver

Steps To Become A Driver

Join Onward Rides driver team!

Written by Sarah Pontier
Updated over a week ago

Steps For Driver Onboarding

Steps to get started driving

Written by Sarah Pontier
Updated over a week ago

Driver Vehicle Requirements

Vehicle Inspections & Form

Written by Sarah Pontier
Updated over a week ago

Driver Certifications & Qualifications

Background checks, car inspections and more

Written by Sarah Pontier
Updated over a week ago

CPR+FirstAid Certifications

Why we certify, course details and how to get started with your courses

Written by Sarah Pontier
Updated over a week ago

Onward Rides Policies

Communicating with Onward Rides

The best ways contact the team about payment, rides and more!

Written by Sarah Pontier
Updated over a week ago

Driver and Trip Standards

Guidelines for Onward Drivers

Written by Sarah Pontier
Updated over a week ago

Driver Policies

Canceled trips, tipping and more!

Written by Sarah Pontier
Updated over a week ago

Incident Protocols

Written by Sarah Pontier
Updated over a week ago

Auto Insurance

Written by Sarah Pontier
Updated over a week ago

Cancelation Policy for Emergencies

Onward Rides declared emergencies for weather, etc

Written by Sarah Pontier
Updated over a week ago

Rider Cancellation + Alterations

Rider policy effects on drivers

Written by Sarah Pontier
Updated over a week ago

Coronavirus Protocol

Details on policy and procedure through all stay-at-home mandates

Written by Sarah Pontier
Updated over a week ago

Driver App

Getting Started

Download the app and reset your password

Written by Sarah Pontier
Updated over a week ago

Updating Your Ride Preferences

Updating preferences to influence what rides appear on the Requests Tab

Written by Sarah Pontier
Updated over a week ago

Ride Details + Accepting Rides

Using the Requests Tab, reviewing ride card details and accepting rides

Written by Sarah Pontier
Updated over a week ago

Starting Your Ride

Using the Upcoming Tab, reviewing ride details and starting a ride

Written by Sarah Pontier
Updated over a week ago

Ending Your Ride + Reviewing Ride History

Completing your ride, entering adjustments and reviewing your ride history

Written by Sarah Pontier
Updated over a week ago

Location Tracking

Ensure location tracking is always on

Written by Sarah Pontier
Updated over a week ago